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Tom Victor

As the Chief Operating Officer, Tom oversees all customers and projects, simultaneously managing Protelo’s team of consultants. He offers valuable expertise that includes more than 25 years of supply chain management experience in senior-level consulting and management roles in software implementations and project management. Tom has led many successful large and complex projects while performing hands-on analysis and refinement of business requirements, best practices, configuration of distribution and manufacturing systems, facilitation, and execution of end-user training. Over the years, he’s helped many customers get the most out of their NetSuite and/or IBS investment.

Tom’s business process expertise includes: NetSuite ERP and IBS SCM (demand and supply planning, purchasing, and warehouse management); NetSuite manufacturing and IBS manufacturing/MRP (workload planning/scheduling, operations reporting, receiving, costing, and analysis); NetSuite CRM (sales order management, sales force automation, marketing automation, and email/calendar integration); and BI / analytics. He has vast industry experience including pharmaceuticals distribution, medical devices distribution, food distribution and manufacturing, ecommerce, and a wide array of industries with distribution and manufacturing requirements. As far as software experience goes, he has in-depth knowledge of various enterprise-class products including NetSuite, IBS ASW/Enterprise, Sugar CRM, and JBA.

Prior to Protelo, Tom worked for International Business Systems (IBS) and Nugget Distributors (now UniPro), and he held key IT, material, and program management positions within the IT department of the US Air Force. Tom holds an MS in Industrial Distribution / Technology from the University of Texas at Tyler.